Compliance Manager

Job Description
PROPERTY NAME: Regional Office – New York

SUMMARY: The fundamental duties of the Compliance Manager are to monitor the affordable component on all affordable apartment communities in assigned portfolio. Perform a full range of resident file reviews and regulatory reporting. Work is performed according to generally accepted standards and within policies included in state and federal law and administrative regulations. The Compliance Manager must exercise independent judgment and is subject to periodic review on the basis of results achieved.

ESSENTIAL FUNCTIONS:

• Reviews new applicant files and recertification packages for regulatory eligibility
• Provides support and guidance to on-site teams through e-mails and phone calls
• Provides support and guidance to regional managers
• Monitors continuing program compliance for properties
• Reviews and updates “Reports Due” spreadsheet
• Holds weekly calls with “At Risk Properties” to review/discuss issues
• Reviews occupancy summaries and unit status reports
• Prepares upcoming recertification summary
• Assists in preparing sites for agency reviews
• Reports audit findings to Regional Managers and assists management with recommendations to develop appropriate action plans to address identified risks.
• Responsible for the accurate and timely submission of all regulatory required reports.
• Updates monthly audit status report
• Updates property contact sheets
• Tracks benchmarking and prepares monthly benchmarking reports
• Obtains utility allowance updates from public housing authorities
• Ensures sensitive data is secure and managed appropriately within the compliance department and throughout the organization.
• Demonstrates high standards of conduct and ethics as well as appropriate judgment, independence and discretion.
• Performs other tasks as required when directed by Company management.

Job Requirements

QUALIFICATIONS:

• One plus years of Affordable Housing Compliance

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent for this position

LICENSE/CERTIFICATION:

• Hold State or Federal certification in Affordable Housing or apply within 12 months of employment.

JOB KNOWLEDGE AND SKILLS:

• Ability to read, analyze and interpret regulatory agreements, reports, and legal documents.
• Ability to read, write and understand English.
• Ability to follow and apply National Practices.
• Ability to use a personal computer and advanced working knowledge of email, Microsoft Word, Excel, and PowerPoint.
• Ability to use property-specific software program
• Ability to use general office equipment, such as telephone, fax machine, printer, and copier.
• Excellent customer service and interpersonal skills; ability to relate to others.
• Professional verbal and written communication skills.
• Strong organizational and time-management skills.
• Ability to multi-task.
• Ability to make quick and effective decisions.
• Must be creative, decisive, and self-directed.
• Ability to analyze and resolve problems.
• Ability to set and meet goals.
• Ability to consistently meet deadlines.
• Ability to maintain flexibility and creativity in a variety of situations.
• Ability to maintain confidentiality.
• Ability to respond effectively to sensitive inquires or complaints.

PHYSICAL REQUIREMENTS:

• Ability to sit for extended periods of time.
• Frequent use of fingers, handling, feeling, talking, and hearing.
• Moderate standing, reaching, walking, stooping, and lifting.
• Sustains substantially recurring movement to fingers, hands, and wrists.
• Ability to lift and/or move up to 20 pounds.

COGNITIVE REQUIREMENTS:

• Ability to compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate, instruct, and communicate.
• Ability to tolerate stressful situations.
• Ability to work under supervision.

ENVIRONMENTAL CONDITIONS:

• Standard office working environment.

* One plus years of Affordable Housing Compliance, * High school diploma or equivalent for this position
LICENSE/CERTIFICATION:
* Hold State or Federal certification in Affordable Housing or apply within 12 months of employment.
JOB KNOWLEDGE AND SKILLS:
* Ability to read, analyze and interpret regulatory agreements, reports, and legal documents.
* Ability to read, write and understand English.
* Ability to follow and apply National Practices.
* Ability to use a personal computer and advanced working knowledge of email, Microsoft Word, Excel, and PowerPoint.
* Ability to use property-specific software program
* Ability to use general office equipment, such as telephone, fax machine, printer, and copier.
* Excellent customer service and interpersonal skills; ability to relate to others.
* Professional verbal and written communication skills.
* Strong organizational and time-management skills.
* Ability to multi-task.
* Ability to make quick and effective decisions.
* Must be creative, decisive, and self-directed.
* Ability to analyze and resolve problems.
* Ability to set and meet goals.
* Ability to consistently meet deadlines.
* Ability to maintain flexibility and creativity in a variety of situations.
* Ability to maintain confidentiality.
* Ability to respond effectively to sensitive inquires or complaints.
PHYSICAL REQUIREMENTS:
* Ability to sit for extended periods of time.
* Frequent use of fingers, handling, feeling, talking, and hearing.
* Moderate standing, reaching, walking, stooping, and lifting.
* Sustains substantially recurring movement to fingers, hands, and wrists.
* Ability to lift and/or move up to 20 pounds.
COGNITIVE REQUIREMENTS:
* Ability to compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate, instruct, and communicate.
* Ability to tolerate stressful situations.
* Ability to work under supervision.