Commission Analyst

Job Title

Commission Analyst

Job Description Summary

Support commission payroll process for brokers and appraisers in both the US and Canada.

Job Description

Reports To: Commission Payroll Manager CLASSIFICATION: Exempt

Department: Finance – Order to Cash, America’s

Direct Reports: no direct reports

POSITION PURPOSE

Accountable for the integrity of commission payroll processes and service levels to brokerage operations. Ensure data integrity between systems involved in the commission payroll process – Salesforce, Callidus and Workday. Primary support role for Commission Payroll Manager and Senior Commission Analyst. Drive efforts to maintain, build and enhance broker relationships, as well as relationships with market operations personnel. Contribute to supplemental projects that drive process improvement and increased system utilization.

KEY ACCOUNTABILITIES

• Understand complex brokerage deal management, commission and payroll processes
• Develop technical expertise for CW Brokerage platform – Salesforce/Callidus/Workday
• Ensure high level of customer service for various stakeholders (i.e. Controllership, FPA, HR, Ops, Brokers, IT)
• Collaborate with Order-to-Cash Central Service Desk to ensure quick and effective resolution of commission payroll related issues
• Execute payroll process according to existing internal controls and governance to ensure a zero-error environment
• Assist with validations and associated reconciliations for terminated brokers
• Partner with IT to explore potential automation opportunities and additional system driven solutions for a strong control environment with less manual intervention
• Manage frequent correspondence with critical brokers and management at all levels of the organization
• Promote a team environment across Commission Payroll and Commission Accounting

JOB REQUIREMENTS & QUALIFICATIONS

• Bachelor Degree
• 3-5 years of accounting, finance, payroll experience
• Detail oriented and thorough
• Ability to analyze complex data sets
• Problem solving mentality
• Excellent oral and written communication skills
• Passion for customer service
• Workday Finance, Callidus, Salesforce knowledge is a plus
• Strong proficiency with Microsoft Office Suite; Advanced knowledge of Microsoft Excel
• Effective and efficient time management and organization skills

PHYSICAL REQUIREMENTS

• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer
• Regularly required to talk, hear, and use hands and fingers to write and type
• Ability to speak clearly so others can understand you
• Ability to read and understand information and ideas presented orally and in writing
• Ability to communicate information and ideas in writing and orally so others will understand
• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.