Campus Services Associate

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Campus Services Associate

Job Title

Campus Services Associate

Job Description Summary

The Campus Services Associate provides administrative support to the Facilities and Campus Services teams to ensure successful delivery of services for the overall facilities and campus population. Directly supports the facility management team with on-going facility and team related responsibilities.

Job Description

Provide general overall facility management support, including continuous monitoring of office/facility, address client inquiries and concerns ensuring timely and quality issue resolution and service delivery, and follow up with clients to ensure customer satisfaction.

Create work orders and assign work orders to the engineering staff, subcontractors, and vendors, report on open and closed work orders and check the status of open work orders with the assigned party, and request, review, and submit work orders, bids, and proposals from vendors.

Verify final invoice pricing and process payments in a timely manner, assist in the monitoring and assessment of vendor performance, and train vendors on work order and billing procedures.

Assist with measuring and reporting key performance indicators against service level agreements, and provide facilities help desk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product.

Provide general administrative assistance to the Campus Services Teams.

Follows established C&W and client site protocols and procedures and complete all required C&W and site training.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.

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Cushman & Wakefield

Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.

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