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Business Systems Analyst – GALOP
Our employees are the key to the success of our business with exceptional service at the heart of everything we do. This level of service is a result of their expertise, a solid understanding of the markets they operate in and a passion to provide outstanding experiences.
Our aim is to further expand across global regions by hiring local talent and staying true to Greystar’s core values of integrity, respect, professionalism, accountability, service, and teamwork.
The Business Analyst will assist in implementing programs, projects, and initiatives within the GALOP Platform. In addition, this candidate will be instrumental in trailblazing new processes and procedures for the international property management within countries all over the world.
JOB DESCRIPTION
- Becomes a subject matter expert for the GALOP platform
- Evaluates, recommends, and develops business process improvements and enhancements, including developing detailed process diagrams, charts, and project plans from concept through implementation while paying particular attention to the Company “Global Standards” and the individual country requirements
- Conducts detailed needs assessments for proposing systems and/or business solutions by communicating with senior business leaders, team members, and others, and researching technology and systems options that align with the Company’s technology and systems needs and strategies.
- Completes evaluation and troubleshooting systems support escalations, working with various business groups and/or software vendors to facilitate resolution. Identifies repetitive pain points through helpdesk monthly reporting.
- Ability to contribute to property implementations and migrations in GALOP Platform.
- Assist with gathering system requirements, design, development, testing, and system roll-out, including preparing senior management reporting on results.
- Has experience developing training and can assist the Digital Adoption Specialist with detailing end user process to be documented in WALKME.
- Analyzes the acceptance of the GALOP system internationally and assist with developing programs to increase platform adoption.
- Completes various financial, accounting, administrative, and other reports, and analysis, and performs other duties as assigned or as necessary.
Knowledge, Skills, Abilities:
- Demonstrated ability to read, write, and communicate effectively to prepare and explain data to executive and senior managers, team members, and internal and external clients, business contacts, and customers.
- Demonstrated proficiency in the Company’s computer programming platforms, operating systems, property management systems, word processing, , spreadsheet, and PowerPoint presentation programs.
- Employee history that demonstrates proficiency in analyzing and developing solutions to problems.
- General understanding of the real estate industry, in particular multi-family housing and third-party management, to relate financial and operating analyses to practical business solutions and process improvements.
- College degree in Information Systems or related field, accounting, or finance and/or equivalent experience.
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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Company Updates
THE GREYSTAR STORY
In 1993, when Founder, Chairman, and CEO Bob Faith set out to build Greystar, he envisioned the need for a rental housing industry leader — a blue-chip company that operated with the highest integrity and character in delivering world-class services to residents, property owners, and investors.
With a winning strategy and a focus on people, Greystar continues to meet that need, guided by the Mission of enriching the lives we touch by doing things the right way.
Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.
WHAT SETS US APART
At Greystar, we care about our residents, clients, and partners – and it shows. Our focus on people, genuine relationships, and shared values has created a unique and defining company culture.
Our team members are key to that culture, so we also strive to hire the best people in the business. “Our Core Values and our people are at the heart of everything we do,” says Bob. “Though times and technology may change, it’s our people who have made Greystar the global leader in rental housing.”
Diversity, Equality & Inclusion
At Greystar, we’re committed to doing the right thing. Our Core Values foster an environment of diversity, equality, inclusion, and belonging, and create the framework that guides everything we do. Our company-wide Diversity, Equality & Inclusion effort isn’t something that’s led by a person or division – it is an effort that is driven by the entire business and guided by our team members.