Associate, Employee Relations

Job Summary:
Facilitates the employee relations processes for on-site and corporate offices. Investigates and addresses team member issues and ensures effective use of conflict resolution for positive outcomes. Ensures policies and procedures are administered in accordance with federal, state, and local regulations. Under the Director’s guidance, effectively coaches managers and helps enhance manager capability.

JOB DESCRIPTION

Job Responsibilities:

• Review counseling statements and provide disciplinary action guidance to manager
• Investigate and address employee relations issues and communicate to Employee Relations Director any concerns regarding potential litigious situations, trending issues, or new occurrences.
• Support Employee Relations Director with legal claims, investigations, and other compliance and regulatory activities
• Respond to team member and manager questions about company policies, procedures, and ER/HR tools and resources
• Coordinate Leave of Absence information between Leave and Accommodations Team and team member/managers; alert Employee Relations Director of serious or complex issues
• Assist with interactive conversations and provide guidance to managers regarding reasonable accommodations
• Coordinate documents/case status for Workers’ Compensation to Risk Management, Leave Administrators, and Managers
• Communicate effectively with other Talent Management departments such as Accommodations and Leave of Absence Team, Talent Acquisition, Benefits, Payroll, HRIS, and Workday
• Maintain knowledge and compliance with federal, state, and local employment laws and regulations, and recommended best practices; review policies and practices to maintain compliance.
• Demonstrate diplomacy and impartial review of issues; be Ambassador for all
• Performs other duties as assigned.

Required Skills/Abilities:

• Demonstrate sound judgment and human resources knowledge in handling routine issues and knowing when to escalate more complex situations to the Employee Relations Director.
• Demonstrate ability to write and communicate effectively in English to represent Employee Relations, serve as a contact for internal teams and external vendors, and answer questions related to basic department operational policies. Fluency in another language is a plus.
• At all times, must maintain confidentiality and professionalism when dealing with sensitive and private team member information.
• Excellent organization and time management skills and ability to work well under pressure in the team’s fast-paced environment, while maintaining a good perspective on the larger impact.
• Work well with a team and individually on projects, ad-hoc assignments, and other duties assigned.
• Perform a wide variety of tasks; the ability to change focus quickly as demand changes is essential.
• Occasional travel may be required to attend department meetings, training workshops, or other situations.
• Exhibit initiative, personal engagement and responsibility, perspective, and flexibility.

Education and Experience:

• Bachelor’s degree, preferably in Human Resources, Business Administration, or related field.
• Employment history with a minimum of 3 – 5 years working on a progressive Human Resources team, preferably at the Generalist level, demonstrating the sound application and usage of human resources competencies.
• Experience supporting multi-unit and multi-state organization is a huge plus.
• Foreign language skills beneficial.
• SHRM-CP or PHR certification is very helpful.

Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.

Greystar will consider for employment qualified applicants with arrest and conviction records.