Associate Director, Lab Programs

Job Title

Associate Director, Lab Programs

Job Description Summary

This position is responsible for key Labs Program management and operations functions including stakeholder relationship management, implementation of cross function SOPs, labs program development and governance, staff training, program coverage and growth.

Job Description

• Serves as primary point of contact for Google REWS and PA staff for Cloud, P&E, DSPA, or other critical environment spaces.

• Partners with the Lab Manager of Governance, Google stakeholders, Project Management Leads, to support, training, governance, and SOP compliance.

• Responsible for all Program elements across Specific program spaces to ensure high-quality project delivery and client service.

• Makes recommendations to enhance operational efficiency, service delivery, cost savings, and innovative service advancements for all functional areas within the service line

• Identifies gaps in processes within the program and recommends improvements

• Performs other related duties as required or requested

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor’s Degree required
• Engineering, Architecture or equivalent experience Preferred

WORK EXPERIENCE:

• 7-10 years of related work experience in design, construction, engineering

• 5-7 years of Client Management experience

Specialized knowledge / skills:

• Possesses strong analytical skills and the ability to develop and refine processes, formulate conclusions and recommendations
• Experienced in managing programs of varied scope and complexity
• Proficient in Google Suite software applications
• Excellent client service and interpersonal relationship skills
• Ability to work independently and as part of a team
• Able to build strong relationships with internal and external partners to deliver effective services
• Strong oral, written and presentation skills
• Assumes ownership of requests in order to ensure successful completion
• Strong attention to detail and quality
• Ability to handle concurrent projects with minimal supervision and direction

PHYSICAL DEMANDS/ENVIRONMENTAL WORK CONDITIONS:

• Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours a day

• May involve periods of standing, such as operating at a copier/fax/scanner.

• Regularly required to talk, hear, and use hands and fingers to write and type.

• Ability to speak clearly so others can understand you.

• Ability to read and understand information and ideas presented orally and in writing.

• Ability to communicate information and ideas in writing and orally so others will understand.

• Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, email HRServices@cushwake.com or HRServices@cwservices.com. All inquiries not related to accommodations will go unanswered.