Assistant Community Manager

Job DetailsLevel ExperiencedJob Location 17 Broad – Chattanooga, TNPosition Type Full TimeEducation Level High SchoolTravel Percentage Up to 25%Job Shift Day – including weekendsAssistant Community Manager

Position Summary: The Assistant Community Manager is responsible for assisting in all operational duties of the Community Manager including, but not limited to, reporting, rent processing, and overseeing the community and community staff in the Community Managers absence. Exhibits a strong commitment to the service needs of all customers, and represents the company in a professional and courteous manner.

Essential Job Functions:

• Assists with daily and month-end reporting including accurate reporting on resident ledgers.
• Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
• Secures and manages lease renewals and prepares new lease paperwork for approval.
• Physically walk and inspect community daily addressing any issues and verifying property conditions meet Company standard.
• Assist in hiring and training of new team members as needed.
• Monitors resident satisfaction through various methods of communication.
• Develops and maintains knowledge of the property and competitors in the area.
• Oversees property operations and staff in Community Managers absence.
• Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business need.

Minimum Qualifications/Skills:

• High School diploma or GED
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law
• Strong marketing background
• Basic computer technology skills and basic knowledge of MS Office Suite
• Effective oral and written communication skills
• Ability to work with a diverse group of people in a collaborative setting
• Ability to handle multiple projects and thrive in a fast-paced, competitive environment

• Valid drivers license may be required

Desired Qualifications/Skills:

• Previous bookkeeping/account reconciliation experience
• Previous property management industry experience
• CAM/Licensed Property Manager certification
• Knowledge of Yardi Voyager

The Assistant Community Manager is responsible for assisting in all operational duties of the Community Manager including, reporting, rent processing, leasing and marketing and overseeing the community and community staff in the Community Manager s absence.

Essential Job Functions:

• Assists with daily and month-end reporting including accurate reporting on resident ledgers.
• Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
• Secures and manages lease renewals and prepares new lease paperwork for final approval.
• Physically walk and inspect community daily addressing any issues and verifying property conditions meet Company standard.
• Assist in hiring and training of new team members as needed.
• Monitors resident satisfaction through various methods of communication.
• Develops and maintains knowledge of the property and competitors in the area.
• Oversees property operations and staff in Community Manager s absence.
• Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business need.

Minimum Qualifications/Skills:

• High School diploma or GED
• Strong marketing background
• Basic computer technology skills and basic knowledge of MS Office Suite
• Effective oral and written communication skills
• Ability to work with a diverse group of people in a collaborative setting
• Ability to handle multiple projects and thrive in a fast-paced, competitive environment

Desired Qualifications/Skills:

• Previous bookkeeping/account reconciliation experience
• Previous property management industry experience
• CAM/Licensed Property Manager certification
• Knowledge of Yardi Voyager
• Valid driver s license may be required

Work Schedule:9am-6pm, Monday-Friday; additional hours, including weekends, will be required to meet business needs.

Equal Opportunity Employer. Drug Free workplace. Employment is contingent upon successful completion of a background check and drug screening requirements.